1. Introduction

Welcome to pinip.net ("we," "our," or "us"). We are committed to protecting your privacy and ensuring transparency about how we collect, use, and protect your information. This Privacy Policy explains our practices regarding data collection, usage, and disclosure when you use our free IP lookup and geolocation service.

By using our service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service. We encourage you to read this Privacy Policy carefully to understand our data handling practices.

This Privacy Policy applies to all information collected through our website, API, and any related services provided by pinip.net.

2. Information We Collect

We collect several types of information from and about users of our IP lookup service:

2.1 Automatically Collected Information

When you visit our website or use our IP lookup service, we automatically collect certain information, including:

  • IP Address and Geolocation Data: We collect your IP address along with associated geolocation information such as country, region, city, latitude, longitude, and timezone
  • Device Information: Device type (mobile, tablet, desktop), operating system, browser type and version
  • Usage Information: Pages visited, time spent on pages, actions taken, search queries, and interaction patterns
  • Network Information: Internet Service Provider (ISP), organization, connection type, and network characteristics
  • Technical Data: Referrer URLs, access dates and times, error logs, and system configuration
  • API Usage Data: For API users, we collect API request details, response times, and usage patterns

2.2 Information You Provide

We may collect information that you voluntarily provide when:

  • Using our IP lookup search functionality
  • Contacting us through our contact forms
  • Subscribing to updates or newsletters (if applicable)
  • Providing feedback or reporting issues

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

We use the collected information for various purposes, including:

  • Service Provision: To provide, operate, and maintain our IP lookup and geolocation services
  • Service Improvement: To understand how users interact with our service, identify usage patterns, and improve functionality
  • Analytics and Statistics: To generate statistics, analyze trends, and create aggregated, anonymized reports about IP usage patterns
  • Security and Fraud Prevention: To detect, prevent, and address technical issues, security threats, and fraudulent activities
  • Compliance: To comply with legal obligations, respond to legal requests, and enforce our terms of service
  • Communication: To respond to your inquiries, provide customer support, and send important service updates
  • Research: To conduct research and analysis for service development and enhancement

4. Data Storage and Retention

We store your information securely in our databases using industry-standard security measures. IP address data and associated information are retained for various periods depending on the type of data:

  • IP Address Records: We retain IP address lookup records to maintain service statistics and for security purposes. Records are stored with timestamps indicating first and last access
  • Geolocation Data: Location data associated with IP addresses is retained as part of our service database for analytics and service improvement
  • Usage Analytics: Aggregated usage statistics are retained indefinitely for service analysis and improvement
  • Log Files: Server logs and error logs are typically retained for a limited period, after which they are securely deleted

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share information in the following circumstances:

5.1 Third-Party Service Providers

We use third-party services and APIs to provide IP geolocation data. These services may have access to IP addresses for the purpose of providing geolocation information. Third-party service providers include:

  • IP geolocation API providers for location data
  • Hosting and cloud infrastructure providers
  • Analytics service providers (if applicable)

These third parties are required to maintain the confidentiality of information and are prohibited from using it for any purpose other than providing services to us.

5.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

5.3 Aggregated and Anonymized Data

We may share aggregated, anonymized statistical data that does not identify individual users. This data may be used for research, analytics, and publication of usage statistics.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Right to Access: You have the right to request information about what data we hold about you
  • Right to Rectification: You may request correction of inaccurate data
  • Right to Erasure: You may request deletion of your data, subject to legal and operational requirements
  • Right to Data Portability: You may request a copy of your data in a structured, commonly used format
  • Right to Object: You may object to certain processing activities
  • Right to Withdraw Consent: Where processing is based on consent, you may withdraw consent at any time

To exercise these rights, please contact us through our Contact Us page. We will respond to your request within a reasonable timeframe, typically within 30 days.

7. GDPR Compliance (European Users)

If you are located in the European Economic Area (EEA), we process your personal data in compliance with the General Data Protection Regulation (GDPR). Our legal basis for processing includes:

  • Legitimate interests in providing and improving our service
  • Compliance with legal obligations
  • Consent where applicable

You have the right to lodge a complaint with your local data protection authority if you believe we have violated GDPR requirements.

8. CCPA Compliance (California Users)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information is collected
  • The right to know if personal information is sold or disclosed
  • The right to opt-out of the sale of personal information (we do not sell personal information)
  • The right to access your personal information
  • The right to request deletion of your personal information
  • The right to non-discrimination for exercising your privacy rights

9. Data Security

We implement industry-standard security measures to protect your information:

  • Encrypted data transmission using SSL/TLS protocols
  • Secure database storage with access controls
  • Regular security assessments and updates
  • Access controls limiting data access to authorized personnel only
  • Regular backups and disaster recovery procedures

However, no method of transmission or storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

10. Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.

By using our service, you consent to the transfer of your information to our facilities and third parties with whom we share it as described in this Privacy Policy.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy, our data practices, or wish to exercise your privacy rights, please contact us:

  • Through our Contact Us page
  • Via email or other contact methods provided on our website

We are committed to addressing your privacy concerns promptly and transparently.

Last updated: January 30, 2026